Training
Training and Development
Introduction
Stepping Stones Coaching is able to offer a wide range of training programmes, workshops and seminars to both individuals and to organisations. We are also able to offer bespoke workshops tailored to suit the needs of your business, your market, and your employees. If you are unable to find the workshop you are looking for below, please feel free to contact us and outline your requirement, we would be delighted to help.
Workshop Dates 2010
(The dates are for Plymouth, Exeter and Truro respectively)
- March - Time and Task Management 16th 17th 18th
- April - How to Improve Employee Participation 13th 14th 15th
- May - Smart Working for Organisations 18th 19th 20th
- June - Introducing a Coaching Culture to Your Business 15th 16th 17th
- July - Understanding and Developing Good Relationships 13th 14th 15th
- September - Managers as Coaches: Develop Your Staff Effectively 14th 15th 16th
- October - Presentation and Communication Skills 19th 20th 21st
- November - Stress Management for Peak Performance 16th 17th 18th
In addition to the above, we run workshops in the following subjects:
- First Aid for Mental Wellbeing in the Worpkplace
- Effective Conflict Resolution;
- Channeling Anger into Performance
- Effective Personal Organisation
Funamental Coaching Skills and Business Coaching Skills - 5 Day Programmes
These two courses, Fundamental Coaching Skills and Business Coaching Skills, have been designed to suit both private individuals and people in business, which whilst they can be taken in isolation, are very much complimentary.
Fundamental Coaching Skills - Programme:
Five Day Course
9.30 to 4.30 inc 1 hour lunch and 2 15 minute breaks.
Dates:
Course 1 Course 2
17th February 2010 21st September 2010
23rd March 2010 12th October 2010
20th April 2010 2nd November 2010
11th May 2010 23rd November 2010
8th June 2010 11th January 2011
Location: Plymouth
Day 1
- Introduction to Personal Coaching
- Introductions and icebreaker
- What is personal coaching?
- Personal coaching: Life/lifestyle
- A comparison of coaching and therapy
- What does collaborative coaching mean?
- Non-directive versus directive language
- Attributes of a good coach
- Summary Day 1
Day 2
- Coaching Principles or Beliefs
- Operating principles for coaches
- Maintain a commitment to support the individual
- Build the coaching relationship on truth, openness and trust
- The coachee is responsible for the results they generate
- The coachee is capable of generating better results than they are currently
- What to focus on with the coachee
- The conversation is based on equality
- Summary Day 2
Day 3
- Coaching Process and Structure
- The four stages of the coaching assignment
- Stage one: establish the context for coaching
- Stage two: create understanding and direction
- Stage three: review/confirm learning
- Stage four: completion
- A framework for coaching
- Summary Day
Day 4
- Fundamental Skills of Coaching
- Can anyone coach?
- Skill one: building rapport or relationship
- Skill two: different levels of listening
- Skill three: using intuition
- Skill four: asking questions
- Skill five: giving supportive feedback
- Summary Day 4
Day 5
- Barriers, Tips and Traps to Coaching
- Physical and environmental barriers
- Barriers relating to the coach's behaviours and beliefs
- Coaching tips
- Coaching traps
- Key points of learning
- The future of coaching
- Taking your learning forward
- Summary Day 5
This programme explains the principles and approaches of personal coaching and shows delegates how to apply them in any coaching situation - from business coaching for performance, or to complete life coaching. The modules covers the principles and beliefs that underpin coaching, describes the actual coaching process stage by stage, and gives fresh perspectives on the skills required. Delegates will also get practical guidance on what works and what simply gets in the way of great coaching. Included in the programme are exercises and learning routines that can be used by the delegates for themselves and for their coachee.
Business Coaching for Improved Performance Programme:
Five Day Course
9.30 to 4.30 inc 1 hour lunch and 2 15 minute breaks.
Dates:
Course 1 Course 2
18th February 2010 22nd September 2010
24th March 2010 14th October 2010
21st April 2010 3rd November 2010
12th May 2010 25th November 2010
9th June 2010 12th January 2011
Location: Plymouth
Day 1
- Introduction to Business Coaching for Improved Performance
- Introductions and icebreaker
- What is business coaching?
- The manager as coach
- Why managers can fail as a coach
- Motivation: the theories you can and cannot use
- Summary Day1
Day 2
- Practical Approaches to Managing People in Business
- An alternative to psychotherapy
- A theory for practical use
- Avoiding the communication problem
- Why employees don't do what they are supposed to
- Beyond motivation
- The magic of feedback
- Summary Day 2
Day 3
- The Coaching Analysis
- Identification of the unsatisfactory performance
- Is it worth the manager's time?
- Using the coaching analysis tool
- Summary Day 3
Day 4
- Coaching - The Face-to-face Discussion
- Step 1: getting agreement a problem exists
- Step 2: mutually discuss alternative solutions
- Step 3: mutually agree on action to be taken to solve the problem
- Step 4: follow up to ensure that agreed upon action has been taken
- Step 5: Reinforce any achievement
- Contingency recognition
- But what if it doesn't work?
- Summary Day 4
Day 5
- The Requirements for the Manager to Be Successful in Eliminating Employees' Unsatisfactory Performance
- Identify what behaviour change you need
- The employee's behaviour must affect the results
- Employee's involvement in the face-to-face discussion
- Specific feedback about behaviour
- Identify the need for change
- Employee's responsibility and accountability
- Acknowledge and praise employee achievements
- Summary Day 5
The need for managers to be able to coach employees effectively is greater in today's climate than it ever was before. Employees approach their jobs with broadened expectations of their rights and privileges on the job and redundancies, down-sizing and restructuring have taught employees that the idea of loyalty can be a one-way street. This programme explains the coaching process as a management system that helps managers more successfully bring about employee performance achievements that relate directly to the survival of the organisation. The modules will help managers do better what they get paid to do, which is to improve their employees performances, qualitatively and quantitatively, through specific face-to face-interventions called coaching. With these new skills the manager can face the challenges of today's rapidly changing workforce - from absenteeism, high turnover, and teams to having difficult conversations about performance and behaviour. By using these skills the employees will become more productive and more focused - as well as more satisfied and happier at work.
Delegate Rate: £95 per day or £450 per course paid in advance.
Contact Details
DONT STAY STUCK, MOVE ON Call Steve on 07890 622185 or Plymouth 01752 559403 or alternatively e-mail info@steppingstonescoaching.org.uk for further details.